Last Updated: 14 October 2026

1. Introduction

Welcome to KR Enterprises. We respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, phone calls, WhatsApp, and service booking facilities. This Privacy Policy explains how KR Enterprises collects, uses, stores, and protects your information when you visit our website or request appliance repair and maintenance services.

2. Information We Collect

We may collect the following information when you contact us or request a service: Personal Information: Name, phone number, email address, and residential or service address. Service Information: Appliance type, brand, model, reported issue, service requirements, and appointment details. Communication Information: Messages, enquiries, feedback, and correspondence sent through our website, phone, or WhatsApp. Technical Information: IP address, browser type, device information, pages visited, and website usage data, where collected through website technologies.

3. How We Use Your Information

We may use your information to: Respond to enquiries and service requests. Schedule appliance inspection, repair, and maintenance appointments. Contact you regarding service status, appointment confirmations, and follow-ups. Provide quotations, invoices, and relevant service information. Improve our website, customer experience, and service quality. Prevent fraud, misuse, and unauthorized access. Comply with applicable legal and regulatory requirements.

4. Sharing of Information

KR Enterprises does not sell your personal information. We may share relevant information with authorized technicians, service personnel, website hosting providers, communication service providers, or other service partners when necessary to fulfil your request or operate our business. We may also disclose information where required by applicable law or a lawful request from an authorized authority.

5. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website or electronic transmission method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for service delivery, customer support, business records, dispute resolution, and legal obligations. Information may be deleted or anonymized when it is no longer required, subject to applicable requirements.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also raise concerns about how your information is being used. To make a request, contact KR Enterprises using the details provided below. We may need to verify your identity before processing certain requests.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services, including maps, social media, and messaging platforms. Their privacy practices are governed by their respective policies. We are not responsible for the privacy practices of third-party websites.

9. Children’s Privacy

Our website and services are intended for general customers and are not specifically directed at children. We do not knowingly collect children’s personal information beyond what is lawfully necessary and appropriately handled for a service request.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.

11. Contact Us

For privacy-related questions, requests, or complaints, please visit : Contact Us